Refund and Returns Policy

CANCELLATION BEFORE SHIPMENT

Indian Orders (BEFORE SHIPMENT):

If The Order Or The Item(S) That You Want To Cancel Have Not Been Shipped Yet, You Can Write To Our Customer RETURNS SUPPORT Team On RETURNS@Ebagdeals.Com Or Call Us On +919-0878-811(12) (Monday To Saturday, 9AM To 9PM IST).

for paid orders (BEFORE SHIPMENT) :

In Such Cases, The Order Will Be Cancelled, And The Money Will Be Refunded (IF PAID ALREADY) To You Within 2-4 Business DAYS After The Cancellation Request Is Duly Processed By Us.

FOR CASH ON DELIVERY ORDERS (BEFORE SHIPMENT):

please Write To Our Customer RETURNS SUPPORT Team On RETURNS@Ebagdeals.Com Or Call Us On +919-0878-811(12) (Monday To Saturday, 9AM To 9PM IST).


International Orders (BEFORE SHIPMENT):

please Write To Our Customer RETURNS SUPPORT Team On RETURNS@Ebagdeals.Com Or Call Us On +919-0878-811(12) (Monday To Saturday, 9AM To 9PM IST).

PAID ORDERS: 7Day Free Return Policy

Indian Orders (AFTER SHIPMENT):

eBagDeals Offers Its Customers An ’7Day Free Return Policy’, Wherein You Can Raise A Return/Exchange Request Of A Product Within 7 Days Of Its Delivery.
We Also Accept Partial Returns Wherein You Can Raise A Return Request For One Or All Products In You Order.

Step 1: Contact Our Customer Support Team Via Email (returns@eBagDeals.Com) Within 7 Business Days Of Receiving The Order if you want to return your order.

Step 2: Provide Us With Your Order ID Details And Your Request To Return/Replace/Refund Your Order. Kindly Email (returns@eBagDeals.Com) An Image Of The Product And The Invoice For Our Reference.

Step 3: We Will Pick Up The Products Within 2-4 Business Days. We Will Initiate The Refund Or Replacement Process Only If The Products Are Received By Us . In Their Original Packaging With Their Seals, Labels And Barcodes Intact.


International Orders (AFTER SHIPMENT):

Products Can Only Be Eligible For Returns If The Products Received By The Customer Are Deemed To Have Been Received In A Damaged / Defective State Or Are Expired Or An Incorrect Product Has Been Delivered. Such Products Can Only Be Returned In Their Original Packaging, In An Unused And Sealed Condition.
[Opened Or Used Products Will Not Be Accepted As Returns.]

If A Return Is Accepted, EBagDeals Will Replace Or Refund The Invoiced Rupee Value For, The Damaged / Defective / Expired / Wrong Product.

In Either Case, The Additional Customs Amount Paid By The Customer To Receive The Product Will Be Reimbursed To The Customer In The Form Of A Refund Coupon, That Can Be Applied To The Customer’s Next Order With EBagDeals, Subject To The Customer Providing A Copy Of The Customs Receipt.

Note: If It Is A Case Of Replacement, It Is Subject To The Availability Of Stock. In Cases When A Replacement May Not Be Available, We Will Refund You The Full Amount. Kindly Refer To The Next Question For Exclusions To Refunds.

CASH ON DELIVERY: 7Day Free Return Policy

Indian Orders:

CASH ON DELIVERY ORDERS AFTER PAYMENT:

We Will Initiate A Bank Transfer Against The Refund Amount Against The Billing Details Shared By You Along With Your Bank Details Through Our Email (returns@Ebagdeals.Com) within 7 days of its delivery, This Process Will Be Completed Within 2-4 Business days Of Us Receiving The Products Back And Please Send Your Bank Details On Email. It Will Take An Additional 2-3 Business Days For The Amount To Reflect In Your Account After We Receive The Return Products.

CASH ON DELIVERY ORDERS BEFORE PAYMENT:

you can return to our courier partner if are in need to return the product before paying them.
[PLEASE eMAIL (returns@Ebagdeals.Com) THE DETAILS AND REASON FOR YOUR RETURN.]


International Orders:

NO CASH ON DELIVERY IS ENGAGED FOR INTERNATIONAL ORDERS.

RETURNS THAT ARE NOT ACCEPTED

Product Is Damaged Due To Misuse/Overuse.

Returned Without Original Packaging Including, Price Tags, Labels, Original Packing, Freebies And Other Accessories Or If Original Packaging Is Damaged

Serial Number Is Tampered With.

Defective Products That Are Not Covered Under Seller/Manufacturer’s Warranty

Product Is Used Or Altered

If Request Is Initiated After 7 Business Days Of Order Delivery

Free Product Provided.

Personal Care Appliances Cannot Be Returned Due To Hygiene Issues

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